Our sofas are built using strong, solid timber frames, providing excellent strength, stability and durability. A quality frame is the foundation of every long-lasting sofa, which is why we only use materials designed for everyday family use.

We use Grade 33 high-density reflex foam, which provides an excellent balance of comfort and support.

Unlike lower-quality foam, high-density foam is designed to retain its shape for much longer, helping your seat cushions stay supportive and comfortable over time.

Yes. Most of our sofas feature removable seat cushions, making cleaning and maintenance much easier.

Yes. Like any new sofa, the cushions will soften slightly during the first few weeks of normal use as the foam settles. This is completely normal and helps create a more comfortable seating experience while still maintaining excellent support.

With normal everyday use and proper care, a good quality sofa should last between 5 and 10 years, and often much longer depending on usage and maintenance.

Absolutely. Our sofas are designed and manufactured for everyday family living, using durable materials and high-quality construction to ensure long-lasting comfort and reliability.

Yes. Certain fabrics are much more suitable for homes with pets due to their durability and ease of cleaning.

If you have pets, simply let us know before ordering and we'll recommend the most suitable fabric options, which can usually be applied to most of our sofa ranges.

Yes. Our sofas are designed for busy family homes and are built using durable materials that are suitable for everyday use.

We also offer practical fabrics that are easier to maintain, making them ideal for households with young children.

Very little.

We use a combination of high-density foam and soft fibre wrapping to create cushions that offer both comfort and excellent shape retention. Unlike fibre-filled cushions, they require minimal plumping while still providing a soft, supportive feel.

Delivery times depend on your chosen fabric and colour.

• Standard stock fabrics: Usually delivered within 3–5 working days.
• Made-to-order fabrics or custom colours: Typically delivered within 14 working days.

Our team will confirm an estimated delivery date once your order has been processed.

Delivery is completely free to most mainland UK addresses and is included in the price shown on our website.

Some remote areas may incur an additional charge, which will always be confirmed before your order is processed.

Yes. We deliver throughout mainland UK using our experienced furniture delivery network.

If you're unsure whether we deliver to your postcode, simply contact our team and we'll be happy to check.

Yes. Our delivery team will unpack and assemble your sofa free of charge, ensuring everything is correctly positioned before they leave.

For deliveries to flats or properties requiring access above the ground floor, an additional handling charge may apply due to the extra time and manpower required.

Before your sofa enters production, it's important to ensure it can be delivered into your property.

As a general guide:

• Doorways should ideally be at least 75cm wide.
• Measure hallways, staircases and corridors.
• Check for tight corners or awkward turns that may restrict access.

If you're unsure, simply contact us before ordering and we'll be happy to advise.

Yes. You can leave your preferred delivery date in the order notes when placing your order. We'll do our very best to accommodate your request, although this may depend on production schedules and courier availability.

Yes. We keep you informed throughout the process.

Here's what you can expect:

• Within 2 working days of ordering: You'll receive a text message explaining the next steps.
• Around 48 hours before delivery: You'll receive a 4-hour delivery time slot.
• On the day of delivery: Our driver will normally call approximately 30 minutes before arrival, so you know exactly when to expect us.

This helps ensure your delivery is as smooth and convenient as possible.